Contract offer

Last modified: November 01, 2022

This document is an offer by Papacargo LLC TIN 4253043965, OGRN 1184205024190 (hereinafter referred to as the "Company", "Papacargo Company") to registered users of the Papacargo Platform (hereinafter referred to as "Users", "you") to conclude a framework service agreement (hereinafter referred to as "Agreement") on the conditions specified below (hereinafter referred to as the "Offer"). The offer may contain terms as defined in the User Agreement.


1. Subject of the Agreement

The Agreement defines the general conditions of the obligations arising between the Company and the User when the Company provides services of an information technology or advertising nature (hereinafter referred to as the “services”). These conditions can be supplemented and specified in the future by concluding separate agreements for the provision of services on Papacargo by the parties on the basis of the Agreement.

The Agreement to be concluded is an agreement with open terms. The essential conditions of each service transaction made on Papacargo are formed online individually for the User using the Papacargo interface, through which the User selects the service and its parameters, the parties agree on the terms of the transaction.


2. Conclusion of the Agreement

The offer is considered accepted by the User, and the Agreement between the Company and the User is concluded from the moment the User pays for the services under the relevant transaction (in this case, it is made simultaneously with the conclusion of the Agreement). The terms of the concluded Agreement apply to all subsequent transactions between the User and the Company. The Agreement can be concluded only with the User who is a capable individual, legal entity or individual entrepreneur.

Each order of specific services under the Agreement is an independent transaction for the provision of information technology or advertising services. A transaction pursuant to this Agreement may be concluded in relation to the services presented on Papacargo and available for ordering and payment at the time the User contacts a particular Papacargo service.

Payment for the order is recognized as the User's acceptance of the offer to conclude a transaction on the terms agreed by the parties.
The user places each order of services in accordance with the terms of the current version of the offer and the terms of the corresponding service. The conditions of all Papacargo services that are posted on Papacargo at the time of ordering services are an integral part of the offer. The order is placed online.

By accepting the offer, you agree that the fact of performing certain actions on Papacargo, including using professional technical tools, executing commands through the Papacargo interface (pressing buttons, clicking), making a payment and other similar actions means your will in relation to ordering and/or activating services in accordance with the parameters of services and their price indicated on Papacargo.


3. General conditions for the provision of services

The conditions for the User to receive the Company's services are payment for the services, acceptance and compliance by the User of the User Agreement and the Privacy Policy.

The Company's obligations to provide services according to the User's orders require performance in relation to the User's obligations to comply with Papacargo rules and pay for services. If the User fails to fulfill these obligations, the Company may suspend or refuse to provide services in the relevant part.

The Company provides services if it is possible to provide them, which is determined, among other things, by the Users' compliance with the User Agreement, non-compliance with which may lead to the impossibility of fulfilling the Company's obligations to provide the relevant services.

The services provided on Papacargo can be changed, supplemented, updated, and therefore their use is offered in the "as is" mode, that is, in the form and to the extent that they are provided by the Company at the time the Users apply to the services of Papacargo.

The Company has the right to send you, using the contact details available in your profile, notifications related to the execution of this Agreement or any of the transactions concluded under the Agreement, including notifications about the status of the provision of the service, methods of renewal, changes in the conditions for the provision of services and other informational messages, through any means of communication.

At the request of the Company, you are obliged to provide information and documents necessary to identify the User as a party to the Agreement, in particular when sending applications and other requests to the Company in connection with the provision of services on Papacargo. In order to identify private Users, the Company may request the full name, series and number of the passport, a scanned copy of the second and third pages of the passport (second spread), the email address and phone number of the User used to access the profile. In addition, the Company has the right to independently verify the User as a party to the Agreement by any means.

The Parties recognize actions performed using the User's login and password as actions performed by the User and having the force of a simple electronic signature.


4. Cost of services and payment procedure

The cost of the service chosen by the User when concluding a transaction under the Agreement is determined based on the characteristics of the service (type of service, composition of the service package and other parameters) and/or Tariff.

The cost of Papacargo services may vary for the Request depending on the country of departure and destination of the cargo, for the Ad - depending on the country of its placement.

The cost of the selected service is displayed in the Papacargo interface when placing an order, unless otherwise provided by the terms of the relevant service or service. Payment for services is carried out at prices valid at the time of payment. The processing currency is the Russian ruble (RUB).

If the currency of debiting the payment differs from the currency of the account from which you pay, your account operator sets the conversion rate at which the currencies in your account are exchanged. The account operator can set both higher and lower conversion rates than Papacargo, as well as charge an additional commission for international transactions.

Papacargo has no influence on, and does not benefit from, the exchange rate or commission set by your account operator.

You can pay for services using one of the methods presented in the Papacargo interface at the time of ordering services.

Expenses, including banking or other commission, for the transfer of funds by the User for the Services of Papacargo are borne by the User.

Tariffs are listed on the Platform or can be found here: https://papacargo.com/faq

The date of commencement of the provision of the Services by Papacargo is the date of payment by the User for the functionality of the Platform. The Platform Services must be paid in advance according to the established Tariffs, the paid cost is not refundable.

At the end of the period of validity of the Service (including when the Request or Ad is deleted from the Platform, the Ad is removed from publication, the Request or Ad is blocked and / or the User Account is blocked or deleted), the Service is considered to be provided by Papacargo in full.

You guarantee that the credit or debit card used to make the payment is yours, or you are entitled to payment by this card and has enough money on it to cover the transaction amount. You accept financial responsibility for all transactions made on your behalf or from your account.

When the Request or Ad is blocked or Account is blocked or deleted the full and/or partial refund of funds to the User is not made, unused paid days during which the blocking or deleting was in effect are not restored.

In order to document the fact of payment for the services of the Platform, Papacargo uses an electronic check that is sent to the email specified by the User. The user agrees that Papacargo does not issue an invoice for the services provided to it.
Papacargo reserves the right to unilaterally change the tariffs at its own discretion, with the mandatory notification of Users by posting the relevant information on the Platform by making changes to the tariffs.

The User shall independently control the changes made to the tariffs. Failure to comply with this obligation will result in liability and all negative consequences being borne solely by the User. If the User does not accept the tariff changes, he must stop using the Platform.

The Company provides the User with information about all payments made by him on Papacargo in a special section of the Account.

The fact of providing the User with services on Papacargo and their volume are determined based on the statistical data of the Company's accounting system.

Papacargo's liability limits described in clause 7 of the User Agreement, as well as the procedure for resolving disputes in clause 11 of the User Agreement, are applicable to the current Agreement in full.


5. Other terms

The Agreement comes into force from the moment of its conclusion in the manner specified in section 2 of the offer, and is valid for an indefinite period until its termination in accordance with the Agreement and the law.

The Company has the right to change and / or supplement the offer to the extent permitted by law, as well as withdraw the offer at any time. The date of change of the offer is the date of publication of the new version of the offer on Papacargo. You must familiarize yourself with the current version of the offer posted on Papacargo and with the terms of each transaction before entering into an Agreement and making a transaction.

The order of services and the conclusion by the User of a transaction under the Agreement after the amendments to the offer come into force means that the parties have agreed to make the relevant changes and / or additions to the Agreement. Such changes in the Agreement do not apply to services ordered and paid by the User before the changes in the offer come into force.

The Company has the right to terminate the Agreement in the manner prescribed by law, including in the event of a single violation by the User of the law, the terms of the Agreement or the Papacargo User Agreement, with notification of the User through the Papacargo interface, by e-mail or otherwise.

The Company has the right to indicate the name, trademark and general description of the services of the User with the profile of a legal entity or an individual entrepreneur in its marketing materials.

The Agreement represents all the terms and conditions agreed between the parties with respect to its subject matter and supersedes all prior understandings, assurances and agreements of any kind between the parties with respect to its subject matter, unless otherwise expressly agreed by the parties.

The obligations of the parties under the Agreement, which by their nature must continue to operate (including obligations regarding the guarantees provided, confidentiality, mutual settlements, but not limited to the above), remain in force after the expiration of the Agreement until full performance.